Project Summary

The project aims to address the digital divide among older adults in the UK, focusing on their struggles with digital banking platforms. Through collaborative workshops with older adults and charity representatives, the project seeks to identify barriers and challenges faced by this demographic group. Insights gathered from these workshops will inform the design of more inclusive financial technologies, with a focus on privacy, security, and user-friendliness. The project adopts a participatory approach, placing the priorities and viewpoints of older adults at the forefront of the co-creation process. By partnering with Swansea Council, the project aims to influence policy making and technology development in the finance sector to better serve the needs of older adults. 

Results